Your Rent Blog

You know it well. You're planning a trip and have found the perfect car on a rental company's website. Everything looks great. But before you click "book," you do one crucial thing – you go to Google Maps or a review portal and start reading. And that's where the chaos begins. On one hand, you see an avalanche of 5-star ratings: "Best service!", "New, clean car!", "Everything was great!". On the other, you come across extreme, 1-star comments: "Scammers!", "Never again!", "They took my entire deposit!". Your confidence melts away. Who should you believe? Are these negative reviews a red flag, or just isolated cases? And why are the ratings so drastically different? As YourRent, we've been part of this industry for years. We read your reviews every day – those that make us proud and those that give us food for thought. We want to do something no one else does: take you behind the scenes and show you, with 100% transparency, what's really behind each of those ratings.  This article is a guide to the world of reviews that will help you become a conscious, analytical customer.